Privacy policy

EMIOz India

Privacy Policy

Last Updated: June 2025


This Privacy Policy explains how EMIOz India uses your information when you access or use our Storefront, purchase products, or utilize any services made available through the Storefront ("Storefront Features"). This Privacy Policy does not apply to information collected by any third-party. Please consult directly with such third-parties about their respective information security practices and policies.

User Acceptance

By accessing or using the Storefront, you agree to the terms of this Privacy Policy for the collection, use, storage, disclosure, and processing of your personal information (including sensitive personal data) in accordance with applicable laws, including but not limited to the Information Technology Act, 2000 and the rules framed thereunder ("IT Laws").

If you do not agree with the practices described in this Privacy Policy, please do not provide us with your personal information or use, access, or interact with the Storefront. You may withdraw your consent to the processing of your information at any time; however, doing so may prevent us from providing you access to the Storefront or Storefront Features.

If you disclose personal information relating to other people, you represent that you have the authority to do so and to permit us to use such information in accordance with this Privacy Policy.

Collection of Your Information

  1. We may collect personal information such as your name, email address, and phone number to enable access to the Storefront and its features. Please ensure your information remains accurate and up-to-date. Choosing not to provide personal information may limit your access to the Storefront.
  2. We may also collect technical information from your device, including IP address, browser type, operating system, and device type. This also includes information you submit via message boards, searches, reviews, ratings, or comments. This data helps us administer the Storefront, send important updates via email and SMS, and improve your experience.
  3. We may collect your information from third-party sources such as carrier partners, payment service providers, public records, marketing lists, social networks, and news outlets.

Use of Your Information

We may use your information for the following purposes:

  1. To enable access to the Storefront and Storefront Features;
  2. To handle orders, deliver products and services, and communicate with you about orders, new products, services, and promotional offers via phone, email, or other channels;
  3. To provide functionality, analyze performance, fix errors, and improve usability of the Storefront;
  4. To recommend products or offers that may interest you, and for marketing and promotional activities;
  5. To comply with applicable laws or requests from regulators, government, or judicial authorities;
  6. To prevent and detect fraud and abuse;
  7. To carry out obligations and enforce rights arising from contracts between us;
  8. To improve the quality and design of our Storefront and create new features and services; and/or
  9. To fulfil any other purpose for which you provide information, or with your consent.

Sharing of Your Information

We may share your information in the following circumstances:

  1. With vendors or third-party service providers used to send communications, deliver orders, process payments, or conduct surveys on our behalf;
  2. With our holding companies, subsidiaries, and affiliates operating under common ownership or control;
  3. With a buyer or successor in the event of a merger, restructuring, dissolution, or similar proceeding where your information may be among the assets transferred;
  4. With law enforcement agencies, courts, regulators, or governmental organizations to comply with applicable orders or directives;
  5. To enforce our Customer Terms of Use and other agreements; and/or
  6. In any other circumstance where we have your explicit consent.

Third-Party Policies

We may work with third parties in connection with the Storefront. Such third parties may have different privacy and security practices. When you provide information to a third-party or click through to third-party links, our Privacy Policy no longer applies and we are not responsible for their practices. We encourage you to review the privacy policy of each third-party with whom you share information.

Our Security Practices

  1. We implement reasonable security practices and procedures as required under applicable laws, including the IT Laws. We maintain a comprehensive information security programme with managerial, technical, operational, and physical security controls appropriate to the nature of our business.
  2. We protect the security of your information during transmission using servers with Firewall and SSL (Secure Sockets Layer) certificates, which encrypt your input and prevent unauthorized access. We also maintain security standards in accordance with IS/ISO/IEC 27001 on Information Security Management Systems.

Modifications

We reserve the right to change, modify, insert, or delete any provision of this Privacy Policy at any time in our sole discretion without prior notice. We encourage you to periodically review this page for the latest information on our privacy practices. Continued use of the Storefront after an updated policy becomes effective constitutes your acceptance of the changes.

Contact Us

If you would like to ask about, make a request relating to, or raise a concern about how we process your information, please contact us through the details mentioned in the "Reach Out to Us" section of our Storefront.